Getting the right balance on a family holiday is tricky (more on this later this week). We’ve found, since becoming parents, that we’re always seeking the right balance between restful accommodation, location and facilities to help us relax (for us, this means help with childcare at some point during our stay). The Polurrian Bay Hotel near Mullion in Cornwall strikes this balance fantastically.
We booked the hotel on a whim through a great 50% off deal with i-escape for a four day break recently. The 50% off was important to us, because the Polurrian is the sort of place we’d be saving up for otherwise. It’s part of the excellent Luxury Family Hotels brand, all of which I’d like to stay at if I could! The easiest way to sum up spending the extra money, is that you truly get what you pay for – the Polurrian provides a type of family holiday that is almost peerless in the UK – a truly family friendly hotel, that doesn’t resemble a garish soft-play, with impeccably helpful staff and a stunning location.
We stayed in room 105, a huge double room with a family bathroom and interconnecting twin room, where Tibbs stayed in a pre-provided cot bed. The room had an unbeatable view onto the crashing, swirling winter Cornish coast and the expansive hotel gardens. It was neutrally decorated and clean as you like.
We loved the little touches such as ‘The Polurrian Packet’ – a daily newsletter pushed under your door by 6am, with ideas for the day, beach locations, little games and the all important weather forecast. We had four days of pretty solid horrific weather, and the hotel and surrounding areas provided us with plenty to do, even when the wind was so strong, a toddler couldn’t stand up outside. The bottle drop off, wash and refill station in reception was also very handy.
We also loved the breakfasts – fresh and tasty, and the high tea every day for families, where tables of parents and kids were dotted about, enjoying specially cooked kids meals. Nobody minded if most of it went on the floor, or other diners were enjoying a spot of Peppa on the iPad whilst they ate.
We used every type of evening meal option, from the baby listening, where we were given wireless phones to keep an ear out for her upstairs whilst we ate, to room service on our cosy chairs in front of Dr Who with a glass of wine. Neither of us were wowed by the adult food – much of it was tasty and I had some lovely fish, but there was a slight tendency for overcooking on some things.
Tibbs attended the creche every day, as part of our holiday we received a two-hour session per day. I can’t praise this facility enough – not only were the staff as relaxed and entertaining as they could be, but the room itself was first class – like a high-standard nursery.
During our stay we had cause to call an ambulance in the middle of the night, when my husband had an allergic reaction to shellfish that he’d never had before. The hotel staff, particularly the night porter, were incredible. Despite the whole incident being very frightening and disruptive for all of us, we felt totally supported and everyone was so sympathetic and helpful.
The indoor swimming pool was a great bonus, even I got in for a few minutes, and it was warm enough for a toddler swim.
We day tripped to both Falmouth and Porthleven, which both really impressed as foodie destinations. On the last day, the sun came out enough for us to take fantastic walk at the beautiful National Trust Penrose estate. What a gorgeous place that was.
We met some very nice families at Polurrian, all with small children under school-age at this time of year, many of whom were returning holidaymakers. Everyone said the same thing – that it’s the place for you if you like a holiday with options for some child free time but with an atmosphere of real appreciation of what families that love to spend time together like to do.
I’d recommend it very highly.
**This is a personal review, no payment was received